• sydneypcg

Request for Quotation - Effective Customer Service Training Program

The Philippine Consulate General in Sydney, Australia, invites interested training companies to submit a bid relative to the Consulate’s plan to hold an Effective Customer Service Training Program for its personnel during the third quarter of 2021. Hereunder are the specifications of the proposed procurement project:


Group size : 15 persons


Date : Friday, 20 August 2021


Venue : Philippine Consulate General

Level 1, 27-33 Wentworth Avenue, Sydney NSW 2000


Duration of program: Three (3) hours – 3:30 pm to 6:30 pm


Purpose of this Activity: The Customer Service Training at the workplace is aimed at enhancing the personnel’s relationship with clients in various aspects of consular services. Certificate of Completion to be issued by organizer to each participant upon completion of program.


Approved Budget for the Contract : A$2,100.00 (inclusive of GST)


Quotations including the proposed topics must be submitted on or before 02 July 2021 through email address sydney.pcg@dfa.org.ph and admin@philippineconsulate.com.au


The Philippine Consulate reserves the right to accept or reject any quotations, and to reject all quotations at any time prior to contract award, without incurring any liability to the affected service providers.

For further information, please contact the Bids and Awards (BID) Secretariat of the Philippine Consulate thru sydney.pcg@dfa.gov.ph and admin@philipineconsulate.com.au .



23 June 2021, Sydney

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